Brian Tuite is cofounder & CEO of Zenarate, a leader in developing top-performing customer-facing teams through AI Conversation Simulation. Customer care agent training is especially critical these ...

For a number of reasons, it’s critical that manufacturers step up to develop their own workforces, or risk being caught out in getting the staffing they need. There are any number of ways to do this, ...

A patient was in pain, frustrated because she felt like no one was listening to her. Emily Barksdale, a nursing student at UNC-Chapel Hill at the time, walked in and asked the patient to describe her ...

Many companies gathered in Bristol this week to showcase a range of military training systems during the Defence Simulation, Education, and Training (DSET) exhibition on the sidelines of a three-day ...