If routine employee questions and problems take up a significant portion of your human resources (HR) department’s time and energy, consider helping employees help themselves. HR software often ...

We list the best help desk software, to make it simple and easy to manage a single platform for answering queries from staff and/or customers. Whether your support team is working internally or in a ...

What is ITSM (IT service management)? Your email has been sent This ITSM guide covers how IT service management evolved from ITIL, along with an overview of the ITIL life cycle and the many IT service ...

VANCOUVER, British Columbia--(BUSINESS WIRE)--Incognito Software Systems Inc., a leading global provider of automated OSS broadband management solutions for service providers, today announced its ...

As a small business owner, your customers are the core of your business. Without them, success is elusive. When your customers make a request, they expect you to fulfill it as best as possible.

(TNS) — GALESBURG, ILL. — Soon Galesburg, Ill., residents will be able to submit service requests to the city via the Internet. In a 5-0 vote — Aldermen Russell Fleming, Ward 3, and Jeremy Karlin, ...

The managed service provides managed laptop computers to staff in a secure, systematically managed, and supported environment. This service is available to all staff that have been migrated to the ITS ...