Microsoft Excel lets you swiftly create a variety of useful records to log sales calls, service calls and other kinds of call information you need to run your business. In just a few minutes, you can ...

Google is testing a new feature in Google My Business called “call history.” It’s designed to help businesses see and respond to missed calls coming from Google Search and Maps. It’s opt-in and ...

The Google Phone app currently includes a call log, but you can only filter it by missed calls. The latest Phone beta reveals work towards some new filter options. Those could include showing only ...

Oh, the lengths some people will go to get better customer service. Like recording phone calls with a customer service agent. Robert Grunfeld, who had a ticket on a United Airlines flight from Newark, ...