Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. An increasing number of businesses rely on publicly available web data. Data sets from ...

Nick Dedeke is an associate teaching professor at Northeastern University, Boston. His research interests include digital transformation strategies, ethics, and privacy. His research has been ...

If your work involves analyzing and reporting on data, then it’s understandable that you might feel a bit concerned by the rapid advances being made by artificial intelligence (AI). In particular, the ...

How customer data collection strategies are evolving in a CX-first era. Marketers care about what data they collect and what they do with it. But ignoring how data is being collected is a missed ...