Astrik unveiled Chattrik, Pakistan’s first AI‑enabled live chat solution developed entirely by local talent, marking a major ...

TechRadar Pro created this content as part of a paid partnership with Freshworks. The content of this article is entirely independent and solely reflects the editorial opinion of TechRadar Pro. Live ...

Live chat software is more than a messaging window on a website; it's a productivity and quality assurance tool that can help your organization maximize its resources. Companies looking for a live ...

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

On the road? Want to check your website’s traffic? Better yet, answer live chat requests from your online customers? Now you can. SmartMax, a company that provides online live chat and monitoring ...

Reddit today is giving its mobile apps a major upgrade – the first since their launch last year, when the company decided to take back control over the official Reddit experience on mobile – an ...

Apple has launched a newly redesigned AppleCare website that includes 24/7 live chat support, reports 9to5Mac. First rumored in early August, the redesign includes large, easy-to-click buttons and a ...

BANGALORE, India, June 4, 2025 /PRNewswire/ -- Customer Support Software Market is Segmented by Type (Call Management, FS/D (Field Service and Dispatch), Contact Center), by Application (Banking, ...

Call center representatives use CRM software specifically designed for contact or help centers. These platforms host all customer information, including contact information, interaction history, ...