The problem most businesses face isn't that agents aren't smart enough; it's that the business often isn't legible enough to ...

Build it. Develop it. Improve it. Your business needs a sustainable risk management framework that is as forward-thinking as ...

Discover the meaning of continuous operations, their advantages, disadvantages, and real-life applications to maintain ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

Process mining has evolved from an academic concept (first published in 2001) to a popular software tool for analyzing, monitoring, and improving process performance. As we have described in a ...

Emerging requirements in data processing and transmission are ever-increasing, and the Army must keep pace with current and future technologies to ensure Soldiers remain ready to “deploy, fight and ...

Process mining is now part of Microsoft’s process automation suite, giving you the KPIs and visualizations you need to identify bottlenecks in both manual workflows and software processes. Automating ...

Artificial intelligence has a mixed record of success and failure in business processes. What should you do for successful AI implementation? Image: zenzen/Adobe Stock On the very first business ...

In this session, we'll learn what business operations are and why they're important for your small business. By understanding these basics, you can keep your business running smoothly and efficiently.

MANILA, Philippines — The local information technology and business process management (IT-BPM) sector ended 2025 with export ...

Business services professionals typically account for up to half the total head count of global law firms. These professionals have been supporting the internal operations of their law firms for ...