Amazon is testing an unusual new twist on its returns network: self-serve kiosks inside Goodwill thrift stores, starting with 21 locations across the Seattle region. It’s a new way for Amazon ...

Returns on Amazon are free and easy for shoppers, but they're risky and expensive for the small businesses that sell a majority of the goods on the world's biggest e-commerce site. Returns have driven ...

Amazon Prime’s return policy is, without exaggeration, the reason I’ve been a member for nearly 10 years. It’s a cornerstone of the Prime membership’s value proposition, primarily because it removes ...

We’ve all been there, making what feels like a hundred Amazon returns. While the process is usually straightforward, misplacing the QR code or not having it ready when you need it is a nightmare.

Emily Long is a freelance writer based in Salt Lake City. After graduating from Duke University, she spent several years reporting on the federal workforce for Government Executive, a publication of ...

The Save Mart Companies has rolled out Amazon return kiosks across 140 Save Mart, Lucky and FoodMaxx banners across California and Western Nevada following at pilot at 15 locations. Kiosks will be ...

The Save Mart Companies is adding Amazon return kiosks to its Save Mart, Lucky and FoodMaxx grocery stores in California and Western Nevada, allowing shoppers to return eligible Amazon purchases at ...

The holiday gifts have been unwrapped. Now the returns begin. The day after Christmas means the beginning of holiday gift returns, with returns expected to increase 25% to 35% compared to levels of ...